Chief Executive Officer
Joe Cohane is a C-level executive with an exemplary record of driving sales revenues and profit growth, establishing new distribution channels, improving efficiency, and building long-term, strategic partnerships. He utilizes a creative and collaborative management style to lead as CDE’s CEO. Throughout his extensive 32-year career in the payments industry he has gained leadership experience in P&L management, strategy, credit and risk management, product management, international operations, market expansion strategies, mergers and acquisitions, and global partner strategies. Prior to joining CDE, Joe was a key participant in the development of three successful start-up companies creating valuations in excess of $2.5B. He has held senior management positions in global processing firms including Citibank, Global Payments, Elavon, U.S. Bancorp and Vanco Payment Solutions. Joe and his wife, Christine, enjoy college football, lake life and golf at Pinehurst with their extended family of 10 siblings and 20 nieces and nephews.
Daniel Merchant serves as CDE’s President, with responsibility to establish the vision of CDE’s data architecture and leverage that information to better understand CDE’s performance across business lines as well as produce analytics that support a wide range of business decisions from operational to strategic. Daniel has previously served as Production Manager and Director of Operations giving him a comprehensive understanding of CDE’s capabilities and processes in all areas of the business. Daniel has been instrumental in the ongoing development of CDE’s goEBT program. Prior to his tenure at CDE, Daniel worked in the commercial construction industry for more than 20 years as a Senior Project Manager for several Top 5 US construction companies. Working on projects ranging from $1M to $300M allowed Daniel to develop a wide range of business skills that have translated well to the operational needs at CDE. Daniel and his wife Debbie have twin daughters, Evelyn and Amelia. He enjoys spending his free time outdoors rock climbing, back packing, camping and biking with his family.
Chief Commercial Officer
Randy Siebold has been with CDE since 2015, and currently serves as CDE’s Chief Commercial Officer, responsible for the development, implementation and execution of company strategies and commercial success. Over the past 20 plus years Randy has held numerous sales and business development leadership posts in the payments industry and related markets. Randy served as Vanco Payment Solutions’ SVP of Business Development where he was responsible for establishing channel partnerships. Prior to that, Siebold was head of sales for Capital Payment Systems (now Bluefin Payment Systems). Randy and his wife, Linda, have two grown daughters and reside in the Atlanta area. He also enjoys tennis, golf and anything outdoors in his free time.
Chief Information Officer
Mark Buckner serves as CDE’s Chief Information Officer, responsible for all facets of the company’s business systems and technology infrastructure. Mark stands at the forefront of the fast-moving technology field. Over the past twenty plus years Mark has established a consistent record of delivering value add services and projects that align with business strategy by transforming Information Technology into a flexible, scalable organization that promotes innovative and cost- effective technology solutions. Before Joining CDE, Mark was CIO for Superior Essex, Inc., a leading manufacturer and distributor of wire and cable products. Mark and his wife, Lisa, have two children: Alyx and Evan. Mark recently ended a 12-year run coaching youth travel baseball. He now focuses on his golf game and other less frustrating outdoor activities.
Chief Financial Officer
Stephanie Sharp is an accomplished CFO and senior executive who leverages her leadership skills to support CDE in the areas of corporate finance, business, human resources, MIS, facilities, compliance, and legal operations. Throughout her 25-year career in the payments industry she has demonstrated a proven ability to reduce spending, increase profitability and cash flow, and improve operational performance. With experience in establishing and documenting payments strategy as well as leading accounting, finance, HR, Compliance, M&A, and capital raises, Stephanie is uniquely qualified to oversee the financial health of the business. Her background ranges from managing in start-up and established business environments to directing investor relations and investment banker due diligence. She is an innovative entrepreneur with a passion for creating value solutions. Stephanie and her husband, Joe, enjoy spending time at the lake and have two children who are both studying at Auburn University.
EVP, Government Payments
Joseph currently serves as Executive Vice President of Government Payments. He is a payments executive with more than 26 years of experience in merchant acquiring and payment processing technology. Joseph has been instrumental in building the business by bringing new technologies to market. Prior to being EVP, Joseph served as the VP of Sales at CDE for more than four years. Joseph resides in Marietta, GA, with his wife, Stefaney, and has two children, Charlie and Lorelei. In his spare time he enjoys playing soccer.
POS Support Services Manager
Brandon joined CDE in August 2016 as the supervisor of the Deployment department. He has since held roles in several different departments within CDE, including Business Development and POS Support Services. Most recently, Brandon has worked within the Product team to help build scalable solutions for CDE’s internal and external partners. Before joining the CDE team, Brandon held roles in Relationship Management, Inventory Management, and supervised the Download and Clover deployment departments while working at First Data Hardware Services (TASQ.) In his spare time, Brandon enjoys spending time with his wife Lauren, their newborn daughter, Payton, and their friends and family. He loves Saints football, spending time outdoors, and one day strives to become a Jeopardy champion.
Controller, Human Resources Manager
Doreen serves as CDE’s Controller and oversees the company Human Resources Department. Doreen is a CPA with a BBA and an MBA from Niagara University. She has been in accounting for 25+ years. Before joining CDE, Doreen spent most of her career in the printing industry as a Regional Controller for RR Donnelley, where she worked as a financial executive for multiple locations and brands generating revenues. While at RR Donnelley, she implemented a number of changes that improved both the operations and cost management a great deal. Outside of work, Doreen enjoys spending time with husband, Spencer, their daughters, and volunteering, gardening and playing a lot of tennis.
Senior Director Product Integration
As Senior Director of Product Integration, Robin is responsible for defining the needs and data that connect different products into cohesive solutions, as well as for the delivery of products and enhancements to market. Robin has more than 15 years of experience in the payments industry, with previous roles at Elavon, U.S. Bank, TSYS and ConnexPay. Outside of the office, Robin enjoys spending time with her friends and traveling.
Director of Product Development
William has more than 28-years of experience in the payments industry, with roles in product management, product development and technical sales consulting. He previously served in leadership roles with Elavon, Worldpay and First Data. As Senior Director of Product Development, William is responsible for driving new product development initiatives, leading continuous product enhancements and working with new CDE partners on integrations and solution development. William is married with two children. In his free time, he enjoys running, cycling and cross training.
Project Management Office Director
Born and raised in Poland, Dorota moved to the United States after graduating with a B.A. in Translation: French to Polish and English to Polish. Dorota started her career as a customer service representative for a lighting company. She then pursued an MBA in Business Administration and HR, and was eventually promoted to project manager. After five years, Dorota decided to challenge herself again and changed industries, joining CDE as Project Coordinator. As Project Coordinator, Dorota was responsible for designing, coordinating and improving internal and external programs to deliver results that were aligned with CDE's strategic vision. Dorota was recently promoted to Program Manager. In her free time, Dorota loves to cook. She enjoys modifying recipes and experimenting with new foods. When not cooking, you can find Dorota reading as much as possible. She also loves learning languages and listening to podcasts in French and Spanish. Dorota enjoys spending time with her two teenage sons and husband, Mariuan, who also works for CDE as an IT system administrator.
Sr. Director of Financial Planning and Analysis
Jacob started his career in the credit card processing and electronic payments business, eventually bringing his experience with financial analysis to CDE. As Senior Director of Financial Planning and Analysis, Jacob is responsible for pricing CDE products and services, as well as tracking various metrics and financial trends across the company. When not in the office, you can find Jacob going on walks with his wife and playing hockey or golf. Jacob married his wife in October 2019, and they welcomed their first child, Kate, in November 2020.
Director of IT Solutions
In addition to providing leadership to the IT Development team, Kevin supports the CIO and executive management team in the planning, coordination and supervision of all activities related to the design, development and implementation of business applications, integrations and systems. Before joining CDE, Kevin was Director, IT Business Processes and Solutions for Superior Essex, Inc. a leading manufacturer and distributor of wire and cable products. A resident of Georgia since 1996, Kevin enjoys spending time with his wife Rita and their friends and family. He also loves to cook and grill, travel and learn new technologies.
Supply Chain Manager
As Supply Chain Manager, Sheryl is responsible for driving and consolidating supply planning and demand forecasting while managing communications across clients, partners and internal stakeholders about risks and opportunities regarding inventory. She partners with original equipment manufacturers to find the best cost and availability for equipment parts, organizes the warehouse and monitors inventory levels for CDE and company partners. In her free time, Sheryl enjoys spending time with her children, Kayden and Carly. Sheryl loves home projects, such as decorating her house and refinishing pieces. She also enjoys painting, swimming and hiking.
Sr. Director of Business Development
Mike leads our Partner Development and Relationship Management teams at CDE. His focus is working with partners that have needs for fulfillment services which includes Payment & POS hardware provisioning, Merchant Activation, Merchant Help Desk, and Asset Management. Mike has worked in the payments industry for over 28 years. His background includes merchant acquiring, retail banking, POS, mobile, and check payments. He has served in senior level roles within business development, sales management, and marketing for companies such as Ingenico, Sage Payments, and iMobile3. Mike has been married to his High School sweetheart for 32+ years. When not working, you will find him either performing community service in his county, playing tennis, golfing, or hiking a mountain.
Van works as a Business Analyst in the IT department and collaborates with business users and IT resources in the planning, design, development and deployment of new applications and enhancements to existing applications. She acts as a facilitator between clients, stakeholders and the CDE team. Van is responsible for providing orientation and training to end users for all systems, and leads efforts among decision makers, business owners and end users to identify and resolve systems issues. Originally from Vidalia, GA (the Sweet Onion City), Van has lived in the Atlanta area since 2016 and is a Georgia Southern University Alum. She and her husband Jack have three children, Justin, Jessica and Jaci, and a dog named Sophie. In her spare time, Van enjoys gardening, sewing and trying out new recipes.
Relationship Manager, POS Solutions
Amanda studied at the University of Texas at Brownsville and started her career working retail management and customer service in Virginia. She then moved to Georgia 8 years ago and worked for a cleaning and restoration supply distributor, Jon Don, as an Inside Sales Representative for 4 years. Afterwards, Amanda accepted a Customer Relations Manager position at Microbilt, a risk management company, and was there for 2 ½ years before she made her way to CDE as a Relationship Manager. In her spare time she enjoys spending time with her 9 year old daughter, Madeline, and watching the NHL Washington Capitals.
Executive Vice President of Product Solutions
Lori leads the product management group at CDE where her team is focused on delivering new solutions that meet strategic objectives and partner needs while ensuring innovation remains at the forefront of our customer experience. Lori has more than 30 years of financial services and global acquiring expertise primarily focused on product development, compliance, and payment transaction processing. Her proven track record for successfully delivering and enhancing commerce solutions that meet customer expectations, regulatory requirements and revenue objectives speaks for itself. Her extensive payments background enables her to strategically and effectively assess market trends, validate business justification and define technical direction to successfully drive initiatives from concept to completion. Prior to CDE, Lori held leadership positions responsible for merchant acquiring and product development at Barclays, Elavon, and Mellon Bank. Outside of work, Lori enjoys international travel and the outdoors, especially boating and golfing.
Facility Project Manager
Currently serving as Facility Project Manager, Adam originally joined the CDE team in 1998. Working his way through various departments, Adam learned the daily routine of the company and was instrumental in suggesting and implementing several time and financial saving strategies for areas within production. Leaving in 2005, Adam joined the U.S. Army where he served as a Combat Engineer for nearly 10 years. After three tours of combat duty, SSG Lemmerman was medically retired from the Military and returned to CDE. His first appointment upon his return was Production Manager, where he assisted in the implementation of Lean Manufacturing, completely revamping the production facility. Most of his free time is spent with his wife Keri, rearing their three young daughters: Jenna, Grace and Scarlett. Adam is a member of the Knights of Columbus through his church, is an avid golfer, and a Cleveland sports enthusiast.
Relationship Manager, Government Services
Haley is the Relationship Manager for Government Services, which includes EBT, WIC and ECC platforms. In this role, she assists c-store partners with improving their stores, acting as the first point of contact and informing them of changes in regulations and government legislation that could affect them. Haley started at CDE as receptionist in 2015 and was quickly recognized for her attention to detail and eagerness to assist in any situation. Haley has a B.A. in Instrumental Music Education from Middle Tennessee State University. Haley and Robert, her husband of over 20 years, have 2 (almost) grown children, who will leave their parents empty-nesters next year. They also have a Boykin Spaniel named Ginger. Haley is active within her community and is currently the president of the Marietta Band Association, where her youngest plays French horn. In her off time, Haley likes to watch baseball with her oldest child, go to Athens for football games or long weekends with her husband and enjoy time with family and friends at Pawleys Island, South Carolina.
Senior Operations Engineer
Bill brings POS expertise to CDE from several years spent working at Ingenico and First Data. He is responsible for deployment readiness, product certifications, and associated deployment documentation. Bill is married with three young children. Time permitting, he enjoys playing the guitar and sleeping.
Director of Operations
As Director of Operations, Kristen directs, manages and grows operations for the CDE brand. She has over 20 years of experience in the payments industry, mostly working in operations management. Kristen joined the CDE team in October 2019 and is responsible for the oversight of Deployment, Supply Chain Management, Key Compliance and Production Readiness. Kristen has a 17-year-old daughter, Jordan. Kristen also enjoys watching and attending motorsports events, as well as riding motorcycles. In fact, she previously worked as an independent contractor in the motorsports industry, providing support to professional athletes and some professional motorsports associations.
As Sales Manager, Tonya is responsible for driving goEBT sales. She hires and trains sales representatives, providing advice and motivation to help her team achieve sales objectives through strategic planning. Tonya has a strong professional background in sales management, and has managed up to 30 sales representatives at a time. In her spare time, Tonya likes to spend time with her family and friends. She also enjoys playing basketball, going to church, and traveling.
Senior Director of Marketing and Communication
As the Senior Director of Marketing and Communication, Kelly owns CDE’s marketing strategy, identifies business opportunities, strengthens CDE’s market presence, manages the brand, leads the marketing team, and builds strategic relationships with external parties such as the media, stakeholders, and potential clients. Throughout her 17-year career in the technology industry she has held various senior-level marketing positions at software companies ranging from start-ups to publicly traded companies. She has also spoken at more than 60 conferences nationwide. Kelly graduated from KSU and speaks English, Spanish, Brazilian Portuguese and French. She and her husband, Frank, enjoy spending time together through a wide range of activities such as golf, billiards, racquetball, biking, hiking, and gardening. Kelly also enjoys singing, songwriting, and playing guitar.
Senior Director of Enrollment and Retention
Cindy is CDE’s Senior Director of Enrollment and Retention, managing the sales and customer retention teams for CDE. Cindy works to increase revenue and customer base by coaching and mentoring sales representatives. Cindy has proven success in directing sales and client relations for a number of companies including Automatic Data Processing and Gateway EDI/Trizetto Provider Solutions. Cindy has more than 20 years of experience in the payments processing industry which includes co-founding an Independent Sales Organization, Pinnaclepay Merchant Services. In her spare time, Cindy enjoys hiking, gardening, working out and other outdoor activities. Cindy has one son, Joshua, who is an attorney with Fulton County, Georgia.
With a background in project management, Yolanda brings extensive experience to CDE in training her team on new products and services. As Distribution Manager, Yolanda is responsible for streamlining CDE's production process and restructuring the layout of the production line. Previously Key Compliance Manager, Yolanda also has experience overseeing the deployment of new CDE products, as well as designing procedures that align with PCI and P2PE compliance. In her free time, Yolanda enjoys playing basketball and baking.
Help Desk Manager
Deb brings 13 years of call center experience to CDE, with five years of experience in the payments industry. She has managed several teams, such as technical support, bilingual, training, and back-office teams, at Verizon, Clover, and Bank of America. Deb was born in Carolina, Puerto Rico. She speaks Spanish, some Japanese, which she learned when her family was stationed in Japan, and is currently learning Korean. Deb loves fishing and traveling, and her favorite vacation so far was 10 days spent in Ecuador. She also has a rescue Yorkie named Jack.