In the payments industry, we’ve grown to expect change. Payment service providers face a constant barrage of rules, regulations and..
The POS industry is being disrupted at a head-spinning rate. Every season, manufacturers and software providers are rolling out new..
POS systems are a hot target for data thieves. The complexity of payment systems makes it difficult to block all..
After you sign a new merchant, your priority is getting their new POS package to them as quickly as possible. ..
Too often, the point of sale can be a liability for small businesses. Consumers are unsurprised to find friction at..
The best way for companies to succeed over time in this rapidly changing landscape is to be paying constant attention..
Merchant churn: it’s an ugly reality for payment service providers. While it varies by market to market, studies show that..
What’s the fastest way to lose a merchant’s business? Equipment downtime. Never mind your competitive rates and good customer service…
Great software. Ideal fraud protection. A great cashier station. All these things are important. But what about the POS accessories? ..
In the POS industry, change is accelerating, and this means retailers are turning over POS equipment faster than ever. For..
There’s nothing that sends a retailer into panic mode faster than POS equipment failure. Today’s equipment is more reliable than..
At the start of 2018, we’re seeing a major shift in the way consumers view payments. Mobile payments, especially P2P..
The payments industry has seen rapid evolution and disruption over the past two decades. Micro merchants are the newest influencer…
Now that the holidays are over, it’s time to take a deep breath, regroup and review your merchant services game…
While merchant support and call centers are sometimes thought of as “just something businesses must do”, these critical parts of..
The 2018 retail payments scene can be summed up by 3 words: diversity, inclusivity and security. Let’s look at how..
Having a great call center solution is important to ensure that your merchants are always able to complete transactions. When..
Is your call center ready to face new threats to data security in 2018? It’s important to understand the risks..
Payment service providers and their merchants share the same ultimate goal: to process electronic transactions quickly, easily and profitably. In..
Out all the difficult, time consuming requirements of merchant POS maintenance, device updates rank near the top of the list…
So you’ve signed a new merchant. Congratulations! However, remember that getting your merchants started with the right POS system is..
Payment service providers knows that new merchants are a priceless acquisition. Retaining these hard-won merchants is absolutely vital to your..
Retailers are inundated with choices in POS systems. Migrate to tablets? Move to mobile? Or stick with a dinosaur system..
Over the past several years, the POS hardware industry has been entirely disrupted. Instead of conforming to rigid, inflexible POS..
When dealing with a frustrated retailer, troubleshooting can be tough. How many times have you wished you could just reach..
Today’s consumers are always on the go and the Quick Serve Restaurant, or QSR, business model is seeing a lot..
What’s the first word that comes to mind when you think about PCI compliance? Most likely “security” (or perhaps the..
There’s no denying it – tablet POS systems are hot. In fact, this market is so lucrative that, at press..
Encourage employees to think outside the box To have innovation, you must endorse innovation. Every employee, from customer service to..
For payment service providers, options for provisioning your merchants have never been better. POS solutions on the market today are..
All businesses are required by law to be in compliance with the American with Disabilities Act (ADA). While most believe..
The TLS switch deadline hits June 30, 2018. All applicable merchants must use TLS 1.1 encryption (as a minimum) by..
In an industry that affects the entire world, it’s no wonder that diversity is a deciding factor in the success..
As EMV has tightened up on retail fraud, fraudsters are turning their efforts toward ecommerce. It’s estimated that online fraud..
Transaction fraud costs US merchants and banks an estimated $8.5 billion per year. For small businesses, fraud losses are especially..
In the realm of consumer card processing, data security is an ongoing struggle. Defeating data thieves is like playing a..
Is it possible to increase conversion rates during online checkout to 74%? Providers of online checkout buttons say yes. Checkout..
Integration is the theme is today’s payments world, and nowhere is this more evident than digital wallets. In the realm..
Fintech has infiltrated nearly every aspect of our lives and is disrupting the way consumers think about their money and..
Payment services are finding that collaboration is the key to gaining market share in an increasingly crowded and complex playing..
P2P payments have come barreling out of nowhere, developing from a niche millennial app into a digital behemoth with an..
Mobile P2P payments encompass much more than simply splitting the cost of a pizza. With an annual transaction volume of..
The future is here to stay! Most of us have seen high-tech iris scanners and the like used in James..
With all of the consumer emphasis on the Millennial Generation, some people have forgotten about Generation Z and the bold..
In recent years the hotel and restaurant industry has been rocked by an increased number of hackers who have stolen..
There was once a time when the words artificial intelligence, or AI, were only used in talks of “futuristic” inventions..
As the payment industry continues to evolve, it’s important that businesses are making technology accessible to all consumers, including those..
In recent years, consumers have been enjoying the fruits of innovation when it comes to new payment solutions like Venmo and Google Pay. And thanks largely to FinTech and cloud technology,..
Tech trends constantly make just about every aspect of our daily lives faster, from speedier Internet access to the ability..
In recent years, most Americans can’t help but take note of the many retail stores and chains closing their doors…
Over the years, the use of prepaid cards across the world has continued to become more prevalent. Today’s consumers use..
Technology is evolving at an exponential rate and the way that consumers view cash is changing with it. As new..
Bitcoin has frequently been the topic of discussion in the financial and payments industry. Although the anonymous virtual currency has..
InterContinental Hotels Group In April, IHG shared data that revealed that cash registers at more than 1,000 of their properties..
Business owners of all kinds want to know that they’re getting the most out of the money they invest in..
Today’s payments landscape has become very complex as the demands of consumers have changed, security measures have become more rigorous,..
Have you ever walked into a retail store and completed an entire shopping trip without ever interacting with a single..
The future of cash payments has been a hot topic in the payments and fintech industry for quite some time..
We are proud to announce that CDE is now a PCI validated P2PE v.2 facility. This new certification is more..
Summertime is well underway and while the kids are out of school and families have a little extra free time,..
In the payments industry, technology is everything. However, no matter how many consumers are excited by the latest and greatest..
Your product packaging is a key factor in merchant satisfaction and your company’s image. If your goal is to ensure..
With today’s consumer, convenience is everything. The increasing demands for easier, more user-friendly ways to pay have fintech players working..
On June 27, 1967, the world’s first automatic teller machine (ATM) made its debut outside a Barclays bank branch just..
Colleges and universities remain one of the prime targets for hackers and identity thieves. However, stopping the criminals from accessing..
By now we’ve all heard of the Internet of Things (IoT). But what does it mean for everyday merchants? And..
In 2016, a Ponemon Institute study of 383 companies across the world showed that the average total cost of a..
Spring is in full bloom and while many people might be cleaning closets or re-organizing their garage, the season could..
It’s no secret that EMV compliance is a boon for your merchants’ security. Visa reports that fraudulent card-present transactions have..
The first self-service, interactive kiosk was developed and implemented at the University of Illinois in 1977 for easy access to..
Things are really looking up for EMV migration in the US. According to recent Visa statistics, 39% of US merchants..
Today’s consumers are all about convenience. To meet this demand, mobile technology has continued to work its way into almost..
Setting up, staffing, and managing a call center is no easy feat. However, when done right, this department of your..
If anyone needs a cutting edge POS solution, it’s restaurants. In a fast paced, dynamic environment, restaurants need a system..
As the frequency and amount of credit and debit card payments increased throughout the 90s and into the 2000s, there..
In the ever-evolving payments industry, advancements made in the name of added convenience and consumer preferences typically call for new..
In 2014, healthcare had the second largest number of security breaches. As the healthcare industry continues to evolve and become..
As a merchant services provider, your goal is to ensure that the merchants you serve can complete payment transactions with..
Omnichannel is all the buzz in 2017. But what does it mean for your retailers? As a payment service provider,..
Tablet-based POS systems bring amazing new customer engagement opportunities for retailers: customized promotions, loyalty tie-ins, instant discounts, and so much..
W-2s have been printed, mailed, and delivered by now and as we near mid-February, retailers are not only planning to..
CDE, a leader in POS security and compliance solution execution, is now partnering with USAePay to provide more secure payment..
The complicated framework of the payments industry incorporates regulation from various government entities. Between the OCC, FRB, FDIC, CFPB, FTC,..
The average time from the moment a merchant says yes to the time they are full onboarded is three to..
Consumers are inundated daily with marketing messages, all competing for their attention. From social media feeds, to TV commercials, billboards..
We live in a world of “right now”. We also live in a world of rapidly evolving mobile technology that..
2017 will be a race to the top for loyalty integration into mobile payments. Due to the coming wave of..
As a payment service provider, your retailers view you as a trusted partner. By assisting your retailers in developing a..
An effective loyalty program is a must-have for today’s retailers. To remain relevant, retailers of all sizes must be able..
Payment innovations and consumer trends are changing every aspect of retail sales. This effect is especially evident in the rapidly..
The exchange of currency has been changing continuously and rapidly since it first began, and in today’s technological world, it’s..
Contactless technology is ushering in a whole new way to think about payments. It’s not just about a set of..
Here in the US, we have an endless appetite for the latest and greatest in technology: smartphones, tablets, and even..
The Millennials. The generation made up of people who are now between the ages of 18 and 34 years old..
NFC is more than just a payment technology. When combined with mobile wallets and loyalty apps, NFC becomes an avenue..
The payments industry is evolving at an incredible rate of speed. Social media and online accessibility have revolutionized the way..
Near Field Communication (NFC) is a truly innovative, secure payment method, and it’s here to stay. NFC harnesses the benefits..
The mobile payments industry in the US is evolving at a fantastic rate. Contactless payments at the point of sale,..
The payment processing industry has seen many developments in technology and security since its early days. In the past 50..