After you sign a new merchant, your priority is getting their new POS package to them as quickly as possible. ..
The best way for companies to succeed over time in this rapidly changing landscape is to be paying constant attention..
Great software. Ideal fraud protection. A great cashier station. All these things are important. But what about the POS accessories? ..
While merchant support and call centers are sometimes thought of as “just something businesses must do”, these critical parts of..
Having a great call center solution is important to ensure that your merchants are always able to complete transactions. When..
Regina Nelson started working at CDE as a Technician on the night shift in October 2003. Before she started at..
One of the features that sets CDE apart from other support providers in the POS and payments industry is our..
Today’s consumers are always on the go and the Quick Serve Restaurant, or QSR, business model is seeing a lot..
Kevin Moynihan is CDE’s Director of Operations. Kevin got his start in the payments industry in 2005 when he accepted..
Encourage employees to think outside the box To have innovation, you must endorse innovation. Every employee, from customer service to..
All businesses are required by law to be in compliance with the American with Disabilities Act (ADA). While most believe..
In an industry that affects the entire world, it’s no wonder that diversity is a deciding factor in the success..
Dan Merchant is CDE’s VP of Business Analytics. Dan first got involved at CDE as a teen, way back in..
Fintech has infiltrated nearly every aspect of our lives and is disrupting the way consumers think about their money and..
There was once a time when the words artificial intelligence, or AI, were only used in talks of “futuristic” inventions..
As the payment industry continues to evolve, it’s important that businesses are making technology accessible to all consumers, including those..
Over the years, the use of prepaid cards across the world has continued to become more prevalent. Today’s consumers use..
Technology is evolving at an exponential rate and the way that consumers view cash is changing with it. As new..
Bitcoin has frequently been the topic of discussion in the financial and payments industry. Although the anonymous virtual currency has..
Lynn Hughes has the title of Receiving Technician but wears quite a few hats, like most CDE employees. Although Lynn’s..
InterContinental Hotels Group In April, IHG shared data that revealed that cash registers at more than 1,000 of their properties..
Business owners of all kinds want to know that they’re getting the most out of the money they invest in..
Terrell Jackson, who we call T.J., started working at CDE in September 2016. After working at another POS solution company..
Today’s payments landscape has become very complex as the demands of consumers have changed, security measures have become more rigorous,..
Have you ever walked into a retail store and completed an entire shopping trip without ever interacting with a single..
The future of cash payments has been a hot topic in the payments and fintech industry for quite some time..
We are proud to announce that CDE is now a PCI validated P2PE v.2 facility. This new certification is more..
Summertime is well underway and while the kids are out of school and families have a little extra free time,..
In the payments industry, technology is everything. However, no matter how many consumers are excited by the latest and greatest..
On March 15, 2017, Steve Sota joined the CDE team as our Product Services and POS Solutions Manager. He has..
Your product packaging is a key factor in merchant satisfaction and your company’s image. If your goal is to ensure..
With today’s consumer, convenience is everything. The increasing demands for easier, more user-friendly ways to pay have fintech players working..
On June 27, 1967, the world’s first automatic teller machine (ATM) made its debut outside a Barclays bank branch just..
Colleges and universities remain one of the prime targets for hackers and identity thieves. However, stopping the criminals from accessing..
This week the spotlight is on another one of our more tenured employees, Thien Nguyen. Since 1994, Thien has been..
Kim Ross started working at CDE in January of 1999. When she first came to the company, she joined the..
In 2016, a Ponemon Institute study of 383 companies across the world showed that the average total cost of a..
1. Securing Devices With CDE, you can ensure your POS devices and accessories are protected not only from physical theft,..
Trina Griffin has been working at CDE since 2002, which means this year is a major milestone for her. Even..
Spring is in full bloom and while many people might be cleaning closets or re-organizing their garage, the season could..
The first self-service, interactive kiosk was developed and implemented at the University of Illinois in 1977 for easy access to..
Originally from Warren, Ohio, Doug Price started working at CDE on January 5, 2015 as a shipping, receiving, and inventory..
Jody Drake is the Technical Support Team Lead at CDE. Since starting at CDE in February 2011, Jody has continued..
Today’s consumers are all about convenience. To meet this demand, mobile technology has continued to work its way into almost..
Setting up, staffing, and managing a call center is no easy feat. However, when done right, this department of your..
Since she was a young girl in South Vietnam, Mydung Tran (who we just call Tran) has always been a..
Growing up, Randall Hartwig always enjoyed taking apart and reassembling various electronics and discarded mechanical parts. After moving to the..
Without the right technology and processes, CDE would be unable to provide the tailor-made solutions that help our partners thrive. ..
As the frequency and amount of credit and debit card payments increased throughout the 90s and into the 2000s, there..
Joseph M. Barna has been working at CDE since 1991, when he started doing desoldering and resoldering on the line. ..
In the ever-evolving payments industry, advancements made in the name of added convenience and consumer preferences typically call for new..
In 2014, healthcare had the second largest number of security breaches. As the healthcare industry continues to evolve and become..
The payments industry is a tough business, especially when you’re working in sales. It takes a special kind of professional..
As a merchant services provider, your goal is to ensure that the merchants you serve can complete payment transactions with..
CDE is not a company where people have a very specific job description and title, and do the same exact..
W-2s have been printed, mailed, and delivered by now and as we near mid-February, retailers are not only planning to..
As CDE has continued growing and implementing lean processes, the operations lines have had to adjust a great deal. The..
Being able to “accidentally” find a career in an industry that you love is not a luxury that many people..
CDE, a leader in POS security and compliance solution execution, is now partnering with USAePay to provide more secure payment..
The complicated framework of the payments industry incorporates regulation from various government entities. Between the OCC, FRB, FDIC, CFPB, FTC,..
The average time from the moment a merchant says yes to the time they are full onboarded is three to..
Sometimes, as businesses grow and evolve, employees find themselves in new roles and doing completely new activities every day. At..
Here’s a fun fact about the tenure of the employees at CDE: Of the current 70 employees at the company,..
We live in a world of “right now”. We also live in a world of rapidly evolving mobile technology that..
The exchange of currency has been changing continuously and rapidly since it first began, and in today’s technological world, it’s..
The Millennials. The generation made up of people who are now between the ages of 18 and 34 years old..
In Sheryl Green’s relatively short time at CDE, one year and 4 months to be precise, she’s been anything but..
CDE, the payment industry’s leader in customized POS support solutions, has recently partnered with Castles Technology Co, Ltd. Together, they..
The payment processing industry has seen many developments in technology and security since its early days. In the past 50..
As a total solutions provider, we handle POS devices from purchase all the way to the time that they have..
In sitting down with Yuri Abalmazov the first thing you notice is the massive amount of equipment on his desk…
Doreen Row fills two critical roles at CDE: Controller and Head of Human Resources. At first look Doreen crunches the..
Like most companies do, CDE had recently reached a point in time where it was clear that some “refreshing” was..
Are you outsourcing parts or all of your hardware management operations such as procurement, inventory management, deployment, etc.? Are you..
CDE has remained a family owned business for over 25 years. As a fairly small business, with about 65 employees,..
One of the key strategies that payment solutions companies often use to build business, is investing in new technology. In..
No matter the business, the customer always come first. Sure, it may sound cliché, but this is actually important to..
If you are like the large majority of us, you probably expect a certain level of quality in every product..
After over 25 years in the business, CDE remains a family owned business with employees that value a close-knit culture. ..
CDE was founded with the dedication to changing the ways businesses handled the acquisition, distribution, and maintenance of their critical..
The decisions about how to process payments electronically is a difficult one. With the ever-changing technology of both hardware and..
As the landscape of electronic payment processing continues to grow and evolve, the amount of consumer financial records available..
Bluefin became the first North American company to receive PCI validation for a P2PE solution in March 2014 and today..
It’s 2016, and just like any other year, many of us are starting off the year with new goals and..
The United States has officially made the switch to EMV technology. For all of the country’s businesses, this means there..