While merchant support and call centers are sometimes thought of as “just something businesses must do”, these critical parts of..
The 2018 retail payments scene can be summed up by 3 words: diversity, inclusivity and security. Let’s look at how..
Having a great call center solution is important to ensure that your merchants are always able to complete transactions. When..
Is your call center ready to face new threats to data security in 2018? It’s important to understand the risks..
Regina Nelson started working at CDE as a Technician on the night shift in October 2003. Before she started at..